Praemialis

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Praemialis Mystery Shopping Software
Praemialis Mystery Shopping Software
Praemialis Mystery Shopping Software

Praemialis helps you combine the latest innovation in feedback technology with the genuine opinions of your mystery shoppers. Allowing your clients take advantage of your mystery shopping software services as well as being able to offer them monitoring software for NPS and other online surveys they can use to collect feedback from their existing customers. This can all be collected, combined and analysed using the Praemialis platform, allowing you to offer your clients services other mystery shopping companies simply can’t.

Praemialis helps you combine the latest innovation in feedback technology with the genuine opinions of your mystery shoppers. Allowing your clients take advantage of your mystery shopping services as well as being able to offer them monitoring software for NPS and other online surveys they can use to collect feedback from their existing customers. This can all be collected, combined and analysed using the Praemialis platform, allowing you to offer your clients services other mystery shopping companies simply can’t.

Praemialis helps you combine the latest innovation in feedback technology with the genuine opinions of your mystery shoppers. Allowing your clients take advantage of your mystery shopping services as well as being able to offer them monitoring software for NPS and other online surveys they can use to collect feedback from their existing customers. This can all be collected, combined and analysed using the Praemialis platform, allowing you to offer your clients services other mystery shopping companies simply can’t.

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Praemialis Mystery Shopping Software
Praemialis Mystery Shopping Software
NPS - Net Promoter Score Data Collection

Praemialis helps you combine the latest innovation in feedback technology with the genuine opinions of your mystery shoppers. Allowing your clients take advantage of your mystery shopping services as well as being able to offer them monitoring software for NPS and other online surveys they can use to collect feedback from their existing customers. This can all be collected, combined and analysed using the Praemialis platform, allowing you to offer your clients services other mystery shopping companies simply can’t.

Praemialis helps you combine the latest innovation in feedback technology with the genuine opinions of your mystery shoppers. Allowing your clients take advantage of your mystery shopping services as well as being able to offer them monitoring software for NPS and other online surveys they can use to collect feedback from their existing customers. This can all be collected, combined and analysed using the Praemialis platform, allowing you to offer your clients services other mystery shopping companies simply can’t.

Net Promoter Score (NPS) data collection software offers several benefits. NPS helps measure customer loyalty and satisfaction. The Praemialis Mystery Shopping software streamlines the process, making it easy to gather and analyse feedback through surveys. Real-time insights enable businesses to identify areas for improvement and gauge customer sentiment. This data aids in enhancing products, services, and customer experiences. Additionally, NPS benchmarks facilitate performance comparison against industry standards. By utilizing NPS data collection software, companies can make informed decisions, boost customer retention, and foster long-term growth.

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CSAT Surveys Using Mystery Shopping Software
Praemialis Mystery Shopping Software
Praemialis Mystery Shopping Software

Customer Satisfaction (CSAT) survey data collection software offers valuable advantages. It enables efficient collection and analysis of customer feedback, gauging satisfaction levels. Quick insights help businesses identify strengths and weaknesses, leading to targeted improvements in products and services. Real-time data aids in addressing issues promptly, enhancing overall customer experiences. CSAT benchmarks allow performance comparison against peers, guiding strategic decisions. Through CSAT survey data collection software, companies can enhance customer loyalty, elevate brand reputation, and drive sustainable growth.

Praemialis helps you combine the latest innovation in feedback technology with the genuine opinions of your mystery shoppers. Allowing your clients take advantage of your mystery shopping services as well as being able to offer them monitoring software for NPS and other online surveys they can use to collect feedback from their existing customers. This can all be collected, combined and analysed using the Praemialis platform, allowing you to offer your clients services other mystery shopping companies simply can’t.

Praemialis helps you combine the latest innovation in feedback technology with the genuine opinions of your mystery shoppers. Allowing your clients take advantage of your mystery shopping services as well as being able to offer them monitoring software for NPS and other online surveys they can use to collect feedback from their existing customers. This can all be collected, combined and analysed using the Praemialis platform, allowing you to offer your clients services other mystery shopping companies simply can’t.

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Embracing Mystery Shopping Software
Praemialis Mystery Shopping Software
Praemialis Mystery Shopping Software

Mystery Shopping software offers compelling benefits. It facilitates discreet evaluation of customer experiences, helping companies assess service quality and adherence to standards. The software streamlines shopper assignments, data collection, and reporting, enhancing efficiency. Real-time insights enable timely corrective actions, leading to improved staff performance and customer satisfaction. Detailed reports aid in identifying trends, strengths, and weaknesses, guiding strategic decisions. With Mystery Shopping software, businesses can elevate service excellence, refine operations, and build stronger customer relationships, ultimately driving business success.

Praemialis helps you combine the latest innovation in feedback technology with the genuine opinions of your mystery shoppers. Allowing your clients take advantage of your mystery shopping services as well as being able to offer them monitoring software for NPS and other online surveys they can use to collect feedback from their existing customers. This can all be collected, combined and analysed using the Praemialis platform, allowing you to offer your clients services other mystery shopping companies simply can’t.

Praemialis helps you combine the latest innovation in feedback technology with the genuine opinions of your mystery shoppers. Allowing your clients take advantage of your mystery shopping services as well as being able to offer them monitoring software for NPS and other online surveys they can use to collect feedback from their existing customers. This can all be collected, combined and analysed using the Praemialis platform, allowing you to offer your clients services other mystery shopping companies simply can’t.

Mystery Shopping Software

Design, plan and schedule every campaign and assignment with ease and efficiency, using our Mystery Shopping Software Suite. Our shopper interface is interactive, modern and user friendly.

NPS Data Collection

Our Net Promoter Score collection and analytics system has been written to ensure a seamless integration between the data collected by your team and the data provided by the clients existing customers.

Online Surveys

Creating and analysing online surveys has never been easier and now there is no need for third party software, its all integrated into the Praemialis Mystery Shopping Software platform.

About Us

Over 40 years of experience in the hospitality and retail industries, 20 years of experience with Mystery Shopping programs and throw in a Senior Design Engineer and Praemialis was born… The reality is this Collective Feedback Technology’ has taken the collaboration of many more than just three people, blood – sweat – tears and years of design and redesign… all these things have led us to the creation of this platform. Simple to use, complex by design and a game changer for the industry. Simply put, the best Mystery Shopping Software on the market.

What We Do
We provide Mystery Shopping Software, to experienced mystery shopping companies that understand the need to change. Companies that are ready to embrace change and help their clients merge the personalised nature and professional viewpoints of a mystery shopping campaign with the valuable existing customer feedback, to allow companies to tailor their customer service and product offerings to reach the modern day markets.

What We Believe

That your main focus should be collating the feedback and presenting it and consulting with your clients allowing them to analyse the data, create training programs for their teams and improve their product and customer service offerings based on the data collected.

Why we do it

We have three passions here at Praemialis…. Customer Service, Product Enhancement and Software Development and we believe we have created the software that will help us, you and your clients improve the first two.

Our Pricing Plans

START UP

$750.00

Per Month
  • Mystery Shopping Module
  • NPS Data Module
  • Online Survey Module
  • Staff Assessment Module
  • Up to 10 Clients
  • Up to 50 Stores
  • Up to 500 Shoppers
  • Includes 50 Shops/Audits
  • $7.00 Per Extra Shop/Audit
SME

$1200.00

Per Month
  • Mystery Shopping Module
  • NPS Data Module
  • Online Survey Module
  • Staff Assessment Module
  • Up to 30 Clients
  • Up to 150 Stores
  • Up to 2000 Shoppers
  • Includes 100 Shops/Audits
  • $4.50 Per Extra Shop/Audit
LARGE

$1500.00

Per Month
  • Mystery Shopping Module
  • NPS Data Module
  • Online Survey Module
  • Staff Assessment Module
  • Unlimited Clients
  • Unlimited Stores
  • Unlimited Shoppers
  • Includes 200 Shops/Audits
  • $3.00 Per Extra Shop/Audit

Our Pricing Plans

Contact Us home page
From Start-up businesses to Large National Companies, we have packages to suit and the knowledge to help, Contact us for a confidential conversation today!
Our customer service team are here to help you with any questions you might have, if you are only thinking about getting started or are ready to go, every enquiry and every question will be treated with the utmost priority and confidentiality.
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